Privacy Policy

Privacy Policy 

Effective Date: 1 November 2025 
Company: Kameeldoring Co Za (trading as Kameeldoring.co.za) 

1. Introduction 

Kameeldoring Co Za (also referring to “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kameeldoring.co.za, purchase our products, or interact with us.By using our services, you agree to the practices described in this policy. 

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2. Information We Collect 

We may collect the following types of information: 

  • Personal Information: Name, contact details (phone number, email address), delivery address, and payment details. 
  • Transactional Information: Records of purchases, delivery instructions, and customer service interactions. 
  • Technical Information: IP address, browser type, device information, and cookies to improve website performance. 
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3. How We Use Your Information 

We use your information to: 

  • Process and deliver your firewood orders. 
  • Communicate with you regarding orders, promotions, or customer support. 
  • Improve our website, services, and customer experience. 
  • Comply with legal and regulatory requirements. 
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4. Sharing of Information 

We do not sell or rent your personal information. We may share your information with: 

  • Service Providers: Delivery partners, payment processors, and IT support providers. 
  • Legal Authorities: When required by law or to protect our rights. 
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5. Data Security 

We implement reasonable safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. 

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6. Cookies and Tracking 

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. 

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7. Your Rights 

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to: 

  • Access the personal information we hold about you. 
  • Request correction or deletion of your information. 
  • Withdraw consent for certain processing activities. 

To exercise these rights, please contact us at: support@kameeldoring.co.za  

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8. Retention of Information 

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. 

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9. Changes to This Policy 

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date. 

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10. Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact: 

Kameeldoring Co Za, trading as Kameeldoring.co.za 
Email: support@kameeldoring.co.za 
Phone: 074 588 9229 
Website: www.kameeldoring.co.za